Usually, if you come from a listing portal, you may have had to pay the first month's rent to the portal itself (or to your landlord).

As these systems cannot be automated yet, if you see on RoomMate Places that the first rent payment has not been marked as paid, please inform your landlord about this via the chat of the RoomMate Places.

As there is no means for us at RoomMate Places to know whether you made a payment or not in case it is done not via the Payments section of the Web App, your landlord needs to manually reconcile such payments on their dashboard.

For this reason, if you paid with whichever method which is not via RoomMate Places, and if you still see the payment as overdue, kindly inform your landlord about this fact from the chat section of the Web App.

This may be an issue of your browsers, which may automatically block notifications from being shown. Please check from the settings on your browser if this is the case. If not, kindly contact us.