What is a unit?
A unit is better defined as a ‘rentable unit’. This is referred to as a non-divisible rentable entity, such as a bed, a room in case of a single room, an apartment in case there is one person living in it |
What is a transaction?
A transaction is referred to as the Rent Transaction. This is solely related to the rent, also defined as a lease fee or rental fee. The cost of the platform is calculated on this amount, in the case it is received. In the case of all-inclusive rentals, or the ones which require a forfeit payment for bills and utilities, the transaction considers solely the rent or lease fee. |
What does Mark As Paid mean?
Mark As Paid allows you to reconcile a payment that has not come from the Tenants' App.
In this way, you will always be able to be up to date |
What is an Insights Report?
Insights Reports allow you to leverage the daily information you input and translate them into valuable decisions for your business.
In the report, you will find useful information such as:
Occupancy rate over time
Inflows
Outflows
Maintenances
If you sublet, send this report to the apartment owner to give him / her a view on your management |
What is an e-Payment (MangoPay payment)?
An e-Payment, or MangoPay payment, is a payment that happened from the Tenants' App to you.
Money will arrive in your wallet, and you will be able to withdraw them if you want to.
When the tenant pays you via the App, you know in real-time when the payment arrives. In this way, you always know who paid and who did not. |
These transactions may have a cost depending on the plan you are in |
What is an e-Signature?
e-Signature refers to the electronic signature process you can use to digitize your processes.
With e-Signature, you can and your tenants can sign the documents you want. Not only to the lease agreement, but all the document you want them to sign
e-Signatures have the same validity as the handwritten signature |
According to your plan, using the e-Signature may have a cost. No worries, everything is well explained in the e-Signature section in Estelle. |
What is the Tenant archive?
You can archive old tenants in the Tenant archive.
This allows you not to see them in the Tenant section in Estelle, but to have them always at your disposal in the Tenant Archive section
What does it mean create ad?
You can create a unique link that your applying tenants can use to apply to your units.
To leverage its efficacy, add information like:
description
amenities
pictures
You can pre-qualify applying tenants by asking them for documents right away |
What is an electronic invoice (e-invoice)?
e-invoicing is a system through which transactions are authenticated, electronically.
This is the same of a classic invoice, but digital.
In Estelle you can create electronic invoices in bulk |