All Collections
First Steps
Is it mandatory for my tenants to download the Web App?
Is it mandatory for my tenants to download the Web App?
Yanick Karst avatar
Written by Yanick Karst
Updated over a week ago

RoomMate Places is actually a WEB APP, not an app!
​
Your tenants won't have to download or install anything but they will always access, from any device, from this link https://places.the-roommate.com/

Your tenants and you will have the possibility to add the icon to the homescreen, like an App!


They will have a unique touchpoint with us for communicating, managing maintenance requests, paying the rent and seeing all the rental-related documents.
​
You will benefit from the payments reconciliation automation, and from having them staying in touch with you.
​

Did this answer your question?